CLDS Service Coordination Pilot
See below.
See below.
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On April 6th, 2021 Community Living disABILITY Services (CLDS) partnered with three CLDS-funded service providers – Life’s Journey, New Directions and St.Amant – to establish the Service Coordination Pilot Project.
- The purpose of this project was to develop an additional service delivery model for agencies that have the capacity and infrastructure to assume the case management function for the participants they support. As such, these three service providers were selected for the pilot based on the case management services they already deliver to CLDS participants.
- This project aimed to streamline processes, clearly define roles and responsibilities between government and service delivery agencies, and improve service delivery to participants receiving residential services.
In order to evaluate the outcomes of the Service Coordination Pilot Project, staff from both CLDS and the three pilot agencies are being asked to respond to pre and post pilot surveys with questions on a variety of topics linked to the key outcomes this project aims to achieve.
These survey questions were first administered to you in the early days of the project in order to develop a baseline of staff perspectives about service coordination before the pilot project began. They are being administered again now to determine staff perspectives about service coordination, one year after the project was implemented.
A comparison of staff responses regarding service coordination before and after the pilot project will assist CLDS in evaluating whether the project achieved intended goals.
This information is available in an alternate format upon request. Please contact ADS@gov.mb.ca.
Please contact booking@eccoe.ca to book an interpreter to complete the survey questions in ASL. You are welcome to schedule a time with an interpreter in person at the ECCOE office or virtually. Should you want to complete the survey virtually, ECCOE will be happy to send you a Zoom link. For more details, contact ECCOE at the email above.
When you answer these questions, please think of case management/service coordination at the present time, one year after the launch of the pilot project.
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CLOSED: This survey has concluded.Complete Form
Community Living disABILITY Services (CLDS) has collaborated with St.Amant, New Directions and Life’s Journey to establish the Service Coordination Pilot Project, which launched in April 2021.
The purpose of this project was to create another service delivery model for agencies to take over the case management of the participants they support. These three agencies were chosen for the pilot project based on the case management services they already deliver to CLDS participants.
The project aims to streamline processes, clearly define roles and responsibilities between government and funded agencies, and improve service delivery to participants receiving residential services.
In order to evaluate the outcomes of the pilot project, the CLDS program has developed a survey to gather input from families and members of the support networks of participants who are involved in the pilot project.
You are being asked to complete this survey because you have been identified as a family member, friend, advocate or support person to a CLDS participant who is receiving services from one of the pilot agencies. These surveys are anonymous and responses are kept confidential. Please do not include any identifying information about yourself or the CLDS participant.
As people who care for and provide support to CLDS participants involved in the pilot project, your opinion is very important. Thank you for taking the time to share your feedback and opinions, as we strive for positive collaboration with the community and the continued delivery of quality services.
This information is available in an alternate format upon request. Please contact ADS@gov.mb.ca.
Please contact booking@eccoe.ca to book an interpreter to complete the survey questions in ASL. You are welcome to schedule a time with an interpreter in person at the ECCOE office or virtually. Should you want to complete the survey virtually, ECCOE will be happy to send you a Zoom link. For more details, contact ECCOE at the email above.
