Community Living disABILITY Services - Service Coordination Pilot Project

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Community Living disABILITY Services - Service Coordination Pilot Project


Community Living disABILITY Services (CLDS) is collaborating with Life’s Journey, New Directions and St. Amant – to establish the Service Coordination Pilot Project. The purpose of this project is to develop an additional service delivery model for agencies that possess the capacity and infrastructure to assume the case management function for the participants they support. As such, these three service providers were selected for the pilot project based on the case management services they already deliver to CLDS participants. This project aims to streamline processes, clearly define roles and responsibilities between government and funded agencies, and improve service delivery to participants receiving residential services.

In order to evaluate the success of the Service Coordination Pilot Project, staff from CLDS and the three pilot agencies will be surveyed on a variety of topics to create a baseline of staff perspective about service coordination before the pilot project and again a year after the project is implemented.

The comparison of staff responses regarding service coordination before and after the pilot project will assist CLDS in evaluating whether the project achieved intended goals.

This information is available in an alternate format upon request. Please contact ADS@gov.mb.ca.

Community Living disABILITY Services - Service Coordination Pilot Project


Community Living disABILITY Services (CLDS) is collaborating with Life’s Journey, New Directions and St. Amant – to establish the Service Coordination Pilot Project. The purpose of this project is to develop an additional service delivery model for agencies that possess the capacity and infrastructure to assume the case management function for the participants they support. As such, these three service providers were selected for the pilot project based on the case management services they already deliver to CLDS participants. This project aims to streamline processes, clearly define roles and responsibilities between government and funded agencies, and improve service delivery to participants receiving residential services.

In order to evaluate the success of the Service Coordination Pilot Project, staff from CLDS and the three pilot agencies will be surveyed on a variety of topics to create a baseline of staff perspective about service coordination before the pilot project and again a year after the project is implemented.

The comparison of staff responses regarding service coordination before and after the pilot project will assist CLDS in evaluating whether the project achieved intended goals.

This information is available in an alternate format upon request. Please contact ADS@gov.mb.ca.

  • CLOSED: This survey has concluded.

    The following questions were developed to determine a baseline of staff opinions about service coordination at the beginning of the Service Coordination Pilot Project.  

    Please think back to the “old way” of case management/service coordination, before the pilot project began, when you answer these questions.

    The same questions will be asked at the end of the pilot phase of the project, in March 2022, to determine whether staff perspectives have changed.

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