Accessibility for Manitobans Act

New - What We Heard Report

The Accessibility for Manitobans Act (AMA) sets out a path to remove, reduce, and prevent barriers through the development of accessibility standards in five fundamental areas of daily living. The AMA calls for a review of the effectiveness of accessibility standards every five years.

The Accessibility Advisory Council wants to hear from Manitobans about their experience with the Accessibility Standard for Customer Service, including what is working well and what needs improvement. The goal of the Standard is to ensure businesses/organizations provide customer service in a way that allows people with disabilities to benefit from the same service, in the same place and in the same way or in a way similar to how others receive service. Learn more about the Five-Year Review of the Accessibility Standard for Customer Service.

Provide Your Feedback

Whether the Accessibility Standard for Customer Service removes barriers you face, or requires you to remove barriers for others, we want your feedback. There are many ways you can participate:

If you need assistance or would prefer to provide your comments by talking to someone, please call the Manitoba Accessibility Office (formerly the Disabilities Issues Office), which acts as secretary to the Council:

Accessibility Advisory Council
c/o Manitoba Accessibility Office
Email: MAO@gov.mb.ca
Phone: 204-945-7613 (in Winnipeg) or toll free: 1-800-282-8069 (ext. 7613)

Alternate formats and accommodations to participate are available by request.