Personal Care Home Visitation Shelters

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New - What We Heard Report

We would like to thank Manitobans for the feedback they provided through a survey between June 26 to July 15, 2020. Participants were asked to provide feedback regarding considerations that should be made when designing personal care home visitation shelters and how a visitation space can support quality visits.

The What We Heard Report summarizes the input received during the public engagement process. It will be used to inform the design of outdoor shelters that seek to protect personal care home residents, visitors and care providers while supporting quality visits.


Before Covid-19, visiting with a resident at a personal care home in Manitoba was straightforward. If you were a friend or family member of a resident, you could walk into the facility during regular working hours and see the resident you were there to see.

In March 2020, in-person visits were suspended, to minimize the risk of COVID-19 infection to residents—many of whom have existing health conditions, which make them more susceptible to severe effects of the virus. In response to no in-person visits, other visiting methods were used:

  • Online visits
  • Window visits
  • Outside visits were announced May 20, 2020

The reality of the current COVID-19 situation means we need to make some hard decisions related to personal care home visitation. We must provide balance between protecting public health, and ensuring meaningful connections continue between residents of Manitoba's personal care homes and their visitors, which supports quality of life.

We are now taking steps to deliver an outside of personal care home shelter solution that provides residents and their visitors with protection from the elements, is accessible, can be easily cleaned and provides a space that encourages quality connections. Our goal is to have these sites in place by the fall to ensure people can see each other in a way that is safe for residents without putting others at risk of influenza or COVID-19 throughout the year.

New - What We Heard Report

We would like to thank Manitobans for the feedback they provided through a survey between June 26 to July 15, 2020. Participants were asked to provide feedback regarding considerations that should be made when designing personal care home visitation shelters and how a visitation space can support quality visits.

The What We Heard Report summarizes the input received during the public engagement process. It will be used to inform the design of outdoor shelters that seek to protect personal care home residents, visitors and care providers while supporting quality visits.


Before Covid-19, visiting with a resident at a personal care home in Manitoba was straightforward. If you were a friend or family member of a resident, you could walk into the facility during regular working hours and see the resident you were there to see.

In March 2020, in-person visits were suspended, to minimize the risk of COVID-19 infection to residents—many of whom have existing health conditions, which make them more susceptible to severe effects of the virus. In response to no in-person visits, other visiting methods were used:

  • Online visits
  • Window visits
  • Outside visits were announced May 20, 2020

The reality of the current COVID-19 situation means we need to make some hard decisions related to personal care home visitation. We must provide balance between protecting public health, and ensuring meaningful connections continue between residents of Manitoba's personal care homes and their visitors, which supports quality of life.

We are now taking steps to deliver an outside of personal care home shelter solution that provides residents and their visitors with protection from the elements, is accessible, can be easily cleaned and provides a space that encourages quality connections. Our goal is to have these sites in place by the fall to ensure people can see each other in a way that is safe for residents without putting others at risk of influenza or COVID-19 throughout the year.

  • CLOSED: This survey has concluded.

    The purpose of Personal Care Home Visitation Shelters is to support the quality of life for residents by ensuring meaningful connections continue between residents of Manitoba’s personal care homes and their visitors. We are asking for your feedback on design requirements related to physical distancing protocols, personal protective equipment, frequency of use and ways to support quality visits.

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